Dog Harness Repair Warranty

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Regular Price From $6.99

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Our Freedom No-Pull Harnesses come with a lifetime chew repair warranty. We will replace up to two straps of the harness for $6.99 which is to cover the return shipping back to you (US shipping addresses). If more straps are chewed there will be an additional $2.00 charge per strap. There is also an additional $2.00 charge per buckle or hardware that needs replacing.

Here is how the process works:

  • Harnesses must be clean and free of any hair. You can wash it in the washing machine by placing the harness in a pillow case and using the gentle cycle OR place the harness in a sink filled with cold water and detergent.  Let it soak and rinse it well.  Always air dry your harness completely.  An improperly dried harness may become moldy when mailed and acquire an unpleasant odor.  Dirty harnesses will not be repaired.
  • Process your repair order here, print your paid invoice (you will receive via email) and put it in the package with your entire harness. You will not need a Return Authorization number as your order ID is also considered your RA #.

Mail to:

2 Hounds Design

3038 Eaton Ave

Indian Trail, NC 28079

  • We will fix your harness and send it back to you.

Please note:  It is not necessary to purchase this warranty when you place your order for a new harness.

Also, you are responsible for handling the shipping costs to us so no shipping label will be sent to you.  The approximate turnaround time for repairs is between 2-3 weeks from the time we get it to the time it is shipped back out.

The nylon webbing used for the Freedom harness has a 3800 lb test strength, the same grade used to tow small vehicles.  It does not break apart or fray when worn by a dog, no matter how large or strong.  It can however, rip if it is chewed or or comes in contact with something sharp.

As the harness is designed for walking your dog, we recommend that you do not leave it on your dog when you are not actively using it to walk/train him or her. If the harness is on a dog when the dog is unattended, it takes only a few seconds for the dog to nip a strap.

Our Freedom No-Pull Harness comes with a lifetime repair warranty.

6 reviews for Dog Harness Repair Warranty

  1. Rated 5 out of 5

    Ann Dukes (verified owner)

    What a great service! I have had harness straps replaced for two foster dogs, a big savings over replacing the whole harness. And the employees are so helpful and friendly. You rock, 2Hounds team!

  2. Rated 5 out of 5

    Lauren Powell (verified owner)

    I had to send in two harnesses that my puppy chewed through and the repair work was fantastic! I can’t even tell where the repair was done – such a great service on a great product.

  3. Rated 5 out of 5

    Elizabeth Stefanik-Messerly (verified owner)

    I’m just thrilled with the Repair Warranty! My little chewy furbaby croco-dale has managed to wipe out her harness twice! The repair service and speedy return has been a life saver! Great job and awesome service, Thank You!

  4. Rated 5 out of 5

    Janet Vance (verified owner)

    The repair was so fast and the harness looks like new. What a wonderful service! I now hide the harness from my little thief and chewer. Thanks for a great product and incredible customer service.

  5. Rated 5 out of 5

    Jessica (verified owner)

    The repair was very fast and my interactions with all of the staff was very pleasant and stress free! Our dog loves her harness and we love the quality of it and knowing that the product is safe and the best for her. Thank you 2 Hounds!

  6. Rated 5 out of 5

    redzambezi (verified owner)

    Unfortunately, this is a service I keep needing thanks to my large dog family, but the quality repair is like new!

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